About Us

Business Internet and Phone Systems for Melbourne

We provide business fibre internet, NBN, and unified communications from our base in Port Melbourne. Our team has more than 40 years of combined telecommunications experience, and we use that to do one thing well: keep businesses connected with fast, reliable internet at a fair price.

40+

Years combined telco experience

99.95%

Uptime SLA on business fibre

Port Melbourne

Local support base

What We Do

Business Fibre

Symmetrical speeds from 150Mbps to 1000Mbps with unlimited data, no peak-time restrictions, and a 99.95% uptime guarantee. From $199.95/mo (ex GST).

NBN Plans

Residential and business NBN with speeds from 50Mbps to 1000Mbps. Unlimited data, no contracts on residential, free modem option. From $89.95/mo (inc GST).

3CX Phone Systems

Unified communications covering calls, video conferencing, voicemail to email, and Teams integration. From $99.95/mo (ex GST) for 2 lines.

How We Work

Our Approach

With more than four decades in telecommunications, we have worked with businesses of all sizes across Melbourne. That experience means we understand what actually matters when choosing an internet provider: consistent speeds, honest timelines, clear pricing, and someone who picks up the phone when something goes wrong.

Every business gets a dedicated account manager. That means you deal with someone who knows your setup, your requirements, and your history. No call centres, no ticket queues, no explaining your situation to a different person each time.

What We Commit To

  • 99.95% uptime guarantee: Our SLAs are specific and measurable. Less than 4.5 hours of downtime per year.
  • Dedicated account manager: One person who knows your business, your setup, and your history.
  • Honest assessments: If something does not suit your situation, we tell you. We recommend what fits, not what costs the most.
  • Clear pricing: No hidden fees, no excess data charges, no surprise costs on your first bill.
  • Performance promise: If we do not deliver what we told you, we review your account and expectations free of charge.
  • Local support: Based in Port Melbourne, available Monday to Friday 8AM to 6PM.

Where to Find Us

Get in Touch

Address: 100 Spring St N, Port Melbourne VIC 3207

Phone: 1300 816 767

Email: [email protected]

Hours: Monday to Friday, 8AM to 6PM

Frequently Asked Questions

We are based at 100 Spring St N, Port Melbourne VIC 3207. We provide business internet and phone services across Melbourne and regional Victoria.

We provide three core services: business fibre internet with symmetrical speeds and SLAs, NBN plans for residential and business customers, and 3CX unified communications (phone systems with video conferencing, voicemail to email, and Teams integration).

Yes. Every business customer gets a dedicated account manager who knows your setup, your requirements, and your history. No call centres, no ticket queues, no explaining your situation to a different person each time.

We provide services across Melbourne and regional Victoria. Business fibre availability depends on your specific address and the infrastructure available. NBN plans are available wherever the NBN network reaches. We can check your address and confirm what services are available.

Our team has more than 40 years of combined telecommunications experience. We have worked with businesses of all sizes across Melbourne, from small offices to multi-site operations requiring dedicated fibre and unified phone systems.

Business fibre includes a 99.95% uptime guarantee backed by a measurable SLA. That means less than 4.5 hours of downtime per year. If we fall short of what we promised, we review your account and expectations free of charge.

Call us on 1300 816 767 or email [email protected]. We are available Monday to Friday, 8AM to 6PM. Business customers deal with their dedicated account manager directly rather than a general support queue.

If you want to discuss your business connectivity needs, get in touch. We will give you a straight answer on what you need, what it costs, and how long it takes to get set up.