MICROSOFT TEAMS

PHONE SYSTEM INTEGRATION

3CX natively supports Microsoft Teams offering a cost-effective alternative to MS365’s Calling Plan. With the Microsoft Teams phone system integration, users can call out via their 3CX SIP trunks, lowering domestic call costs and international tariffs.

3CX provides a seamless unified calling experience both for 3CX users dialling Teams users and for Teams users who can dial out through an interface they are already familiar with. More importantly, admins can benefit from a full-featured PBX that’s much easier to use and configure than Teams. This includes contact centre features such as advanced call queues, reporting, call routing, and more.

Save on Teams calling plans
  • Dial externally via 3CX SIP trunks
  • Eliminate costly MS domestic/international calling plans
  • Make do with less staff on expensive MS365 E5 license plans
Power up your Teams PBX
  • Easy configuration of call queues and routing​
  • Leverage ring groups and paging functionality
  • Create IVR auto attendants
  • Evaluate agent performance with call reporting
Other Cost Savers
  • Save on SBC solution licensing. Native integration in 3CX
  • No Teams compatible handsets required. Use any IP Phone
  • Dial out when remote, with 3CX free apps for iOS & Android
  • Save on admin time with a simple 4 step process to connect

GOT QUESTIONS?

1300 81 67 67