MICROSOFT TEAMS
PHONE SYSTEM INTEGRATION
3CX natively supports Microsoft Teams offering a cost-effective alternative to MS365’s Calling Plan. With the Microsoft Teams phone system integration, users can call out via their 3CX SIP trunks, lowering domestic call costs and international tariffs.
3CX provides a seamless unified calling experience both for 3CX users dialling Teams users and for Teams users who can dial out through an interface they are already familiar with. More importantly, admins can benefit from a full-featured PBX that’s much easier to use and configure than Teams. This includes contact centre features such as advanced call queues, reporting, call routing, and more.